For booking and enquiries: +359 892 476 929 +359 892 476 547
See Prices and Cars HERE

Frequently asked questions

How can I book a car?

You can book a car at any time by doing it online HERE or contacting us HERE; you need to know the exact dates, times and location of arrival and return, we will be happy if you also provide us with your flight number so we can keep track of any delays; once you make a booking request we will confirm it within a few hours by contacting you on your phone number, we often use the Whatsapp and Viber apps and will send you a confirmation email;

I am 21 years old can I rent a car?

You can rent a car if you are at least 24 years old and have at least three years driving experience. see /HERE Conditions – age, driving experience and car rental/. If you are under this age or do not have the minimum driving experience required you cannot rent a car from us;

When can I rent a car?

At any time of the day or night you can pick up your rental car with prior booking; If you need to pick up a car by accident, please note that we need at least 5 hours notice to prepare your car; if you request delivery to an address, the time is extended;

What documents do I need to rent a car?

All licensed drivers must have a valid driver’s license, provide a post office address, a major credit or debit card in their name when paying with it. Driving licences issued by the Republic of Bulgaria must be presented with a control slip attached thereto. In lieu of a slip, you may provide a penal decree that does not expire immediately prior to the date requested for return of the rental vehicle. The foreign driver’s licence must be issued by the country of residence of the Lessee and additional driver. The foreign driving licence is only accepted for stays of less than six months in the country and against proof of the date of entry into the country /stamp of passport or boarding card/. Non – EU nationals must present an International Driving Permit (IDP) when hiring a car. If the driving licence of the SME is issued by a country not signatory to the Vienna Convention of 08.11.1968, it is necessary to present the International Driving Permit (IDP) or the original driving licence and its legalized translation. Also have your ID card or International Passport ready;

Do I need to change, extend or cancel my booking?

If you need to change the dates, times and other parameters of the booking, do not worry, but contact us as soon as possible, the BestDeals Rent a car team will assist you in any situation, we will confirm the change or tell you if it is possible; if you need to change a booking for reasons other than the Covid situation, note that it is possible to do this completely free of charge up to 72 hours before the start of the booking;

Can I add an additional driver afterwards?

As we require the additional driver to be present when the Rental Agreement is signed, this is possible if you anticipate an additional visit to our office;

When can I rest assured that my Booking has been accepted?

Dear Customer, once you submit a Booking Request, we will do our best to send you a confirmation as soon as possible, when you receive this you will need to make a down payment on the Booking and only then will the car be reserved for you;