For booking and enquiries: +359 892 476 929 +359 892 476 547
See Prices and Cars HERE

Terms and Conditions


Prices from 9€/day for rentals over 5 days

RENTAL PRICE. Terms and Conditions

Daily rental prices are based on a 24-hour rental day starting at the time of rental. The minimum charge is 48 hours, plus mileage, if applicable. In the event that the renter retains the vehicle after the rented date, the renter will be charged every hour and/or part of an hour exceeding the rental date until the vehicle is returned, at the current daily rate. Mileage charges, if applicable, will be the number of kilometres travelled, which is determined by the mileage readings at the beginning and end of the rental.

The rental price is subject to increase if the vehicle is returned 24 hours after the scheduled return time. Delays in returning a car after our 40-minute grace period of the return time mentioned in the rental agreement may be subject to additional hourly fees and/or additional days, in addition to all other rental fees.

If the lessee fails to comply with the conditions applicable in the tariff, including geographical restrictions on driving, mileage fees, tolls, surcharges or other prices may apply.

The price of your rental is the current rental price at the time of booking, noted in the booking request and in the confirmed booking. Any updates of daily rental prices shall not subsequently change the rental price in the confirmed reservation.


  • Free delivery/receipt to Sofia Airport Terminal 1 and Terminal 2 *
  • Basic coverage limiting the Lessee’s liability – CDW+TP /Collision Damage Waiver + Theft Protection/
  • Car Driver Third Party Liability Insurance
  • 24/7 roadside assistance in case of technical damage to the car
  • Toll (vignette)
  • Replacement car in case of technical failure
  • VAT (20%)

*during the opening hours of our office – Monday-Friday 9.00 am -06.00 pm, Saturday and Sunday 10.00 am -04.00 pm


  • Parking fees, airport taxes, parking fee in the blue/green paid area upon delivery to the address;
  • Receipt/Return during office opening hours, also applies to deliveries to Sofia Airport
  • “Overtime” Fee between 6.00 pm – 00.00 am and 00.00 am– 09.00 am, in the amount of 15 €/30BGN. Opening hours: Monday – Friday 09:00 am – 06:00 pm, Saturday and Sunday 10.00 am – 04.00 pm.
  • Delivery to your address in Sofia – 15 € in one direction, optional;
  • Fee for travel abroad
  • Fuel
  • Additional optional extras and equipment, supplies, one-way rental;
  • Cleaning fee – 10€ / 20 / 40
  • Fines for improper driving and parking, sanctions resulting from non-compliance with the Rental Agreement, the Road Traffic Act and the Regulations for its implementation, violations outside the borders of the Republic of Bulgaria;


The car is delivered cleaned inside and out.

The lessee is responsible for returning it in the form in which it was received.

Our prices does not include Cleaning fee

If you are unable to take the car to a car wash for external and internal cleaning before returning it, you will owe a “Cleaning” fee – 10 €,

in case of routine defilement;

You shall pay “Additional cleaning” fee – 20 € if after your rent the LESSOR invests more time than the time spent in routine cleaning;

“Additional cleaning” fee – 40 € shall be charged for very dirty cars;

Smoking and transportation of pets in our cars is not allowed!


With us you can pay:

  • Cash
  • By bank card /credit or debit/
  • Bank transfer

All bank cards branded with the Visa and MasterCard logos are accepted;

In case the payment is made with a bank card, the refund shall be made by ordering a reverse operation on the card with which the payment was made no later than 72 hours before the start of the rent without charging fees.


BestDeals Rent a car`s vehicles may only be driven by licensed drivers. All licensed drivers must comply with our age requirements, have a valid driver’s license, provide a permanent address, primary credit or debit card in their name where payment is made with such.

No other person is authorized to drive the vehicle.

BestDeals Rent a car requires you to have a driver’s license issued by the country of residence and valid for the entire rental period.

Clean driving license, issued in the Republic of Bulgaria

river’s licenses issued by the Republic of Bulgaria must be presented with a control coupon thereto.  Instead of a coupon, you can provide an act on which the deadline does not expire immediately before the date requested for the return of our rented car.

Driving license, issued by other country

The foreign driver’s license must be issued by the state of residence of the lessee and the further driver.

The foreign driver’s license shall be accepted only for stays in the country of less than six months and against a certificate of the date of entry into the country /stamp of passport or boarding pass/.

Citizens of non-EU countries must present an International Driver’s Permit (IDP) when renting a car.

If the driving license is issued by a party that has not signed the Vienna Convention of 08.11.1968, it is necessary to present an international driver’s permit (IDP) or the original driving license and legalized its translation.


 Car Rentals for 21-23 Years Old is not allowed

To rent a car from us you need:

⦁ 24 years of age and a minimum driving experience of 3 years;

⦁ Valid clean driving license;

Car Rentals for 68-75 Year Olds

  • For drivers between 68 and 75 years of age, a one-time fee of € 50 applies;
  • Guarantee Deposit – doubled amount;
  • Choose a car from Economy Class;

Each further driver is obliged to prove their ability to drive the vehicle. BestDeals Rent a car requires all further drivers to meet our minimum age requirements, have a valid driver’s license and pay a further driver’s fee if applicable. Only one further driver may be entered in the contract. They may be added at any time during the rental period, as long as the other conditions are met.

The further driver must be present at the time of hiring to sign the Rental Agreement.


Upon receipt of the car, the LESSEE must provide a Guarantee Deposit. The deposit guarantees the conscientious fulfilment of the LESSEE’s obligations and serves to compensate BestDeals Rent a car for damages to the rented car, incurred during the term of the contract, as well as to cover additional costs incurred during the rental period by the LESSEE. Upon the return of the car by the LESSEE under the conditions of correct use and without damages and deficiencies, as well as the conditions under the Rental Agreement, the deposit shall be refunded in full.

In the event that the LESSEE has not fulfilled any of their obligations and responsibilities under the lease agreement, BestDeals Rent a car has the right to withhold all or part of the deposit necessary to cover the costs of repairing the damages, as well as compensation for lost profits.

When the pecuniary liability of the Lessee exceeds the amount of the withheld Deposit, the Lessee remains fully liable for the damages and lost profits.

The value of the deposit varies depending on the rented car.

The deposit must be provided by bank card authorization in the name of the Lessee or the Additional Driver, and it must be valid for the entire rental period, by bank transfer or in cash. The LESSOR is not responsible for refund of the Deposit due to reasons concerning the validity of the card;

Upon authorization of the Deposit by Bank Card, the Lessee declares its unconditional consent for the Lessor to withdraw amounts exceeding the Deposit in the case provided in the Agreement;

In certain cases, BestDeals Rent a car reserves the right to require a double or triple deposit, as well as to require a deposit provided only by bank card authorization.


The guarantee deposit shall be released immediately after the re-inspection upon return of the car, if the car is in the form in which it is rented, there are no defects, damages and the General Terms and Conditions of the Rental Agreement are met.

Exceptions are the deposits of all customers who return an unclean car without the possibility of inspection, as well as the return of the car outside the routine conditions, for example – in case of damage, etc .;


For all upcoming car reservations BestDeals Rent a car requires you to make an advance payment. Payments can be in cash, by bank transfer, Western Union, MoneyGram, at any Easy Pay cash desk;

The advance payment guarantees the preservation of the selected car.

The minimum amount of the advance payment is 50 €. The advance payment is not refundable in case of cancellation/no-show of the reservation, due to a reason other than Covid;


With our car you can make the desired trip abroad. Neighbouring countries of the Republic of Bulgaria /Greece, Northern Macedonia, Serbia, Romania and the European part of Turkey/ are allowed to travel. The minimum rental period is 7 days.

A one-time “Travel abroad” fee shall be applied – 50 €/100 BGN when visiting one of the listed countries, for each subsequent one a fee of 40 €/80 BGN shall be due;

For countries other than the above

You need to send a written request to our email, giving as many details about the trip as possible. We will prepare an individual offer for you. In case of individual offers for going abroad, a price shall be given for a certain mileage, in case of exceeding the agreed mileage, an additional fee shall be paid for each kilometre travelled.

The lessee may not leave the territory of the Republic of Bulgaria with the rented car without being explicitly authorized to do so in a separate power of attorney. In case of violation, compensation in the amount of € 500 shall be due. In the event of a claim by third parties against the Lessor for the period of unauthorized departure from the borders of the country, the Lessee shall assume financial responsibility for the culpable damages.


Our cars are always supplied with a full tank.

You can choose between two car charging options:


You may buy fuel in the tank and there is no need to refuel before the car is returned.

Buy fuel upon the rental and you can return to each fuel level. The price is competitive with the local prices of the gas stations.

Unused fuel shall not be refunded.


You have a commitment to refuel before returning. Make sure the fuel level is the same as you started.

You will need to present a receipt from a petrol station within a radius of 10 km from the return point.

Otherwise you will have a fee for refuelling and additional payment for missing fuel at a price of BGN 4.00/l or 2 €/l.

Refuel fee – 10 €

  • Further driver: it is allowed to register in the rental agreement up to one further driver free of charge;
  • High chairs –3 €/day, maximum 40 € and seats: 2 €/day, maximum 30 €;
  • GPS navigation: EUR 4 /day (maximum 40 EUR for the whole rent)
  • Snow chains – free of charge
  • 4G mobile WI-Fi internet: 2.00 EUR/ day

The for 4G mobile Wi-Fi internet device is FOR USE ONLY WITHIN THE COUNTRY, in all other cases please make an inquiry to our phones, the price will be different from the above.

  • Autoboxes – price depending on the rental period. Please see in Prices
  • Ski/Snowboard rack – free of charge
  • Bicycle rack – free of charge

If the car is rented or returned during overtime hours, the following fees shall be charged:

– Overtime fee between 06.00 am – 00.00 pm and 00.00 pm – 09.00 am, in the amount of 15 €.

Opening hours: Monday – Friday 09:00 am – 06:00 pm, Saturday and Sunday 10.00 am – 04.00 pm.

On the public holidays – Easter, Christmas (24.12, 25.12, 26.12), New Year (31.12, 01.01) the fees are as follows:

09:00 am –18:00 pm – 15 EUR;

07:00 pm –09:00 am – 30 EUR;


If the rented car is returned to a location other than the place of rental, it is possible to charge a one-way rental fee. The price of the fee is 10 €.


Liability of the Lessee in case of damage and theft:

  • The rental price includes insurances limiting the lessee’s liability in case of damage /CDW/ and in case of theft /TP/ to a certain amount, called Excess or damage/theft fee.
  • The amount of the damage/ theft /Excess/ fee is the amount of your Deposit.
SCDW+TP – Full coverage

Once you have rented a car from us, you can choose to pay a “Waiver” fee, which is also referred to as SCDW+TP, it is optional. It releases you from liability only upon presentation of a report by the Police /Traffic Police/, return of all documents and keys of the car and does not apply to driving after using alcohol, drugs or other intoxicants or failure to comply with your other obligations as a Lessee, described in detail in our General Terms and Conditions. It gives you the following rights:

  • In the event of an accident, damage, fire or theft, your deposit will be refunded in full
  • In case of an accident, damage, fire or theft on the territory of the Republic of Bulgaria you will receive a replacement car;
  • In case of an accident, damage or fire on the territory of the Republic of Bulgaria, the costs for transport and roadside assistance of the damaged car will be paid by us;
  • You will not be charged for damage to one part without deformation and damaged integrity, for which it is not necessary to submit a document from a competent authority;
The insurance does not cover damage to tires, wheels, windows, chassis and interior.

The interior of the car is not included in any of the listed insurances.

Opel Corsa, Skoda Fabia€5
Seat Leon, Renault Clio, Seat Altea XL, Ford Mondeo€6
Citroen C3€7
Renault Fluence, Ford Focus Combi, Opel Astra Combi, Chevrolet Aveo€5
Volkswagen Polo, Ford Fiesta, Fiat Punto, Ford Focus 2005€4
Mercedes E 200, Mercedes B€8
Mercedes E 220 combi,


Mercedes B


* Third Party insurance is included in the price and the conditions of its coverage are according to the Bulgarian legislation. A copy of the inspection document is available in the vehicle.


Reservations may be cancelled and changed free of charge no later than 72 hours before the start of the rental free of charge. For modifications/cancellations of bookings made later than 72 hours before the start of the rental, as well as for non-appearance for reservation, the client shall pay a fee of 15% of the final rental price, but not less than the rental price of the car for one rental day. All prepayments at the time of booking will be refunded if an alternative car cannot be provided


If the Lessee wish to extend their reservation, it is necessary for them to send an inquiry by e-mail or by phone to our office at least 48 hours before the expiration of the contract. The price when extending a reservation shall be calculated according to the current price list based on the total number of rental days. We recommend that you ask for an extension of your reservation as early as possible due to the risk of running out of stock.


After confirmation by the Lessor of the possibility to extend the lease, the Lessee must make payment for the additional rental days to confirm the extension of the contract. After payment, the necessary documents will be available at the office of the company where the car was provided.