Daily rental rates are based on a 24-hour rental day beginning at the time of rental. Minimum charge is 48 hours, plus mileage if applicable. In the event the renter keeps the vehicle beyond the rental date, the renter will be charged each hour and/or fraction of an hour beyond the rental date until the vehicle is returned, at the current daily rate.
Mileage charges, if applicable, will be the number of miles driven, which is determined by the odometer reading at the beginning and end of the lease.
The rental price is subject to increase if the vehicle is returned 24 hours after the scheduled return time. Late car returns after our 40-minute grace period from the return time mentioned in the rental agreement may be subject to additional charges per hour and/or additional days, in addition to any other rental charges.
If the renter fails to comply with the terms and conditions applicable in the tariff, including geographic driving restrictions, mileage fees, unauthorized out-of-state charges, surcharges or other rates may apply.
The price of your rental is the actual rental price at the time of booking, as noted on the booking request and confirmed reservation. The price of your rental is the actual rental price at the time of booking, as noted on the booking request and confirmed reservation.
INCLUDED IN THE PRICE:
- Free delivery/receipt to Sofia Airport Terminal 1 and Terminal 2*
- Basic Liability Limitation Cover – CDW+TP /Collision Damage Waiver + Theft Protection/
- Motor Third Party Liability Insurance
- Round-the-clock roadside assistance in case of technical breakdown of the vehicle
- Road toll (vignette)
- Replacement vehicle in case of technical failure
- VAT 20%
* working hours of our office- Monday-Friday 9,00-18,00h, Saturday and Sunday 10,00-16,00h
ARE NOT INCLUDED IN THE PRICE:
- Parking fees, airport taxes, blue/green zone parking fee on delivery to address;
- Receipt/Return during office off-hours, also valid for deliveries to Sofia Airport
- Out of Hours Fee between 18.00h- 24.00h and 24.00h-09.00h, in the amount of 15€/30 BGN. Working hours: Monday – Friday 09:00h – 18:00h, Saturday and Sunday 10.00-16.00h.
- Delivery to your address in Sofia- 15€ one way, Optional;
- Foreign travel fee
- Additional optional extras and equipment, supplies, one-way rental;
- Cleaning fee – 10€, 20€, 40€, individual fee in case of precedent;
- Administrative fee – 10€, for non-compliance with the speed limit when driving on the roads;
- Fines for improper driving and parking , penalties resulting from non-compliance with the Rental Agreement, the Road Traffic Act and its Implementing Regulations, violations outside the borders of the Republic of Bulgaria;
- Additional mileage – 0,10€/km, in case of exceeding the mileage stipulated in the Rental Agreement;
The car is delivered cleaned inside and out.
It is the tenant’s responsibility to return it in the condition in which they received it.
Not included in our prices The cleaning fee
If you are unable to take the vehicle to a car wash for exterior and interior cleaning before returning it, you will owe a fee, “Cleaning” – 10€
You owe a fee for “Additional cleaning” – 20€
if, after your rental, the LESSOR invests more time than the usual cleaning time;
Fee for “Additional cleaning” – 40€
is withheld in very dirty cars;
Smoking and transporting pets in our vehicles is prohibited !
You can pay with us:
- with a bank card /credit or debit/
- Bank transfer
All bank cards branded with the logo are accepted Visa
In case the payment was made with a bank card, the refund is made by ordering a reverse operation on the card with which the payment was made no later than 72 hours before the start of the rental without charging fees.
DRIVER’S LICENSE, DRIVER’S LICENSE
BestDeals Rent a car cars can only be driven by licensed drivers. All eligible drivers must meet our age requirements, have a valid driver’s license, provide a permanent address, a primary credit or debit card in their name when paying with it.
No other person is authorized to drive the vehicle.
BestDeals Rent a car requires you to have a driver’s license issued by your country of residence and valid for the entire rental period.
SUMPS issued by the Republic of Bulgaria
Driver’s licenses issued by the Republic of Bulgaria must be presented with a control coupon attached to them. Instead of a coupon, you can provide a document whose deadline does not expire immediately before the date requested to return the car rented by us.
Foreign driver’s license
The foreign driver’s license must be issued by the country of residence of the hirer and the additional driver.
The foreign driver’s license is accepted only for a stay in the country of less than six months and against a certificate of the date of entry into the country /stamp of passport or boarding card/.
Non-EU nationals must present an International Driving Permit (IDP) when renting a car.
If the SME driving license was issued by a country that did not sign the Vienna Convention of 08.11.1968, it is necessary to present an international driver’s license (IDP) or the original SUMPS and a legalized translation thereof.
AGE, DRIVING EXPERIENCE AND CAR RENTAL
Renting a car from young drivers is not allowed /age 21-23/
To rent a car from us you need:
⦁ 24 years of age and minimum driving experience of 3 years;
⦁ Valid driver’s license;
Car rental from 68-75 years old
- A one-off fee of €50 applies to drivers between 68 and 75 years of age;
- Guarantee Deposit – double amount;
- Choose an Economy class car;
ADDITIONAL DRIVER AND TAXI
Each additional driver is required to prove his legal capacity to drive the vehicle. BestDeals Rent a car requires all additional drivers to meet our minimum age requirements, hold a valid driver’s license and pay an additional driver surcharge if applicable.
Only one additional driver can be added to the contract. It can be added at any time during the rental period as long as the other conditions are met.
The additional driver must be present at the time of the rental to sign the Rental Agreement.
When receiving the car, the LESSEE must provide a Security Deposit. The deposit guarantees the good faith performance of the RENTER’s obligations and serves to compensate BestDeals Rent a car for damages to the rented car that occurred during the contract, as well as to cover additional costs incurred during the rental period by the RENTER.
Upon the return of the vehicle by the LESSEE under the conditions of correct use and without damage and absences, as well as the conditions of the Rental Agreement, the deposit is refunded in its full amount.
In the event that the LESSEE has not fulfilled any of his obligations and responsibilities under the rental agreement, BestDeals Rent a car has the right to retain the entire deposit or such part of it as is necessary to cover the costs of remedying the damages suffered, as well as compensation for lost profits.
When the Tenant’s property liability exceeds the amount of the withheld Deposit, the Tenant remains fully responsible for the damages and lost profits.
The value of the deposit is different depending on the rented car.
The deposit must be provided by bank card authorization in the name of the Renter or Additional Driver, which must be valid for the entire rental period, by bank transfer or in cash. The LESSOR is not responsible for refunding the Deposit for reasons related to the validity of the card, lost/stolen/reissued cards, ;
When authorizing the Deposit by Bank Card, the Tenant declares his unconditional consent for the Lessor to withdraw amounts exceeding the Deposit in the case provided for in the Agreement;
In certain cases, BestDeals Rent a car reserves the right to require a double or triple deposit, as well as to require a Security Deposit provided only through bank card authorization.
RELEASE OF SECURITY DEPOSIT
The security deposit is released immediately after the re-inspection upon return of the car, if the car is in the form in which it was rented, there are no shortages, damages and the General Terms and Conditions of the Rental Agreement are observed.
Exceptions are the deposits of all customers who return an uncleaned car without the possibility of an inspection, as well as the return of the car outside the usual conditions, for example – in case of damage, etc.;
ADVANCE PAYMENT ON RESERVATION:
For all upcoming car reservations, BestDeals Rent a car requires you to make an advance payment. Payments can be made in cash, by bank transfer, Western Union, MoneyGram, at any Easy Pay cash desk;
Payment of the advance guarantees you the retention of the selected car.
The minimum advance payment is €50. The advance payment is not refundable in case of cancellation/no-show of the reservation, due to a reason other than Covid;
GOING ABROAD POLICY
With our car you can make the desired trip abroad. Countries neighboring Bulgaria/Greece, North Macedonia, Serbia, Romania and the European part of Turkey/ are permitted to leave. The minimum rental period is 7 days.
A one-time “Travel abroad” fee is applied – 50€/100 BGN when visiting one of the listed countries, for each subsequent one a fee of 40€/80 BGN is due;
For countries outside of the above, it is necessary to send a written inquiry to our email indicating as many details as possible regarding the trip. We will prepare you an individual offer. In the case of individual offers for going abroad, a price is given for a certain mileage, if the agreed mileage is exceeded, an additional fee is paid for each kilometer traveled.
The renter has no right to leave the territory of the Republic of Bulgaria with the rented car without being expressly authorized to do so in a separate power of attorney. In case of violation, compensation in the amount of €500 is due. In case of a claim by third parties against the Lessor for the period of unregulated departure outside the borders of the country, the Lessee assumes financial responsibility for the culpably caused damages.
Where mileage is applicable, please see front page for permitted daily mileage; there may be different restrictions for petrol and diesel cars;
For all cars, a maximum mileage of 3600km applies for rentals between 18 days and 30 days; In case of excess, an additional fee is charged according to the current price list.
Our cars are always delivered with a full tank.
You can choose between two options for charging the car:
It gives you the opportunity to buy the fuel in the tank and there is no need to fill up before the vehicle is returned.
Buy the fuel during the hire and you can return at any level. The price is competitive with local gas station prices.
Unused fuel is not refunded.
You have the commitment to refuel before returning. Make sure the fuel level is the same as you started with.
You will need to present a receipt from a gas station that is within a 10km radius of the return location.
Otherwise, you will have to charge a fee for refueling and additional payment for missing fuel at a price of BGN 4.00/l or €2/l.
Charging fee – 10€
ADDITIONAL EQUIPMENT AND EXTRAS:
- Additional driver:up to one additional driver is allowed in the rental contract free of charge;
- Child seats -3€/day, maximum 40€ and booster seats: 2€/day, maximum 30€;
- GPS navigation: 4 euro/day (maximum 40 euro for the whole rental)
- Snow chains – free of charge
- 4G mobile WI-Fi Internet: 2.00 EUR/day
The device for 4G mobile Wi-Fi internet is FOR USE WITHIN THE COUNTRY ONLY,
in all other cases, make an inquiry on our phones, the price will be different from the one mentioned above.
- Auto boxes – price depending on the rental period. Please see Prices
- Ski/Snowboard luggage – free of charge
- Bicycle rack – free of charge
“SERVICE OUT OF HOURS” FEE:
If the vehicle is rented or returned after hours, the following charges apply:
– After-hours fee between 18.00-24.00 and 24.00-09.00, 15€.
Working hours: Monday – Friday 09:00h – 18:00h, Saturday and Sunday 10.00-16.00h.
On public holidays – Easter, Christmas (24.12, 25.12, 26.12), New Year (31.12, 01.01) the fees are as follows:
09:00-18:00 – 15 euro;
19:00-09:00 – 30 euro.
If the rental car is returned to a location other than the rental location, a one-way rental fee may apply. The fee is 10€.
LIABILITY, DISCLAIMERS AND INSURANCE
Tenant’s liability for damage and theft:
- Included in the rental price are insurances limiting the tenant’s liability in case of damage /CDW/ and in case of theft /TP/ to a certain amount called Excess or damage/theft fee.
- The amount of the damage/theft fee /Excess/ is the amount of Your Deposit.
SCDW+TP – Full coverage
Once you have hired a car from us you may choose to pay a “Discharge of Liability” fee, also known as SCDW+TP, this is voluntary. It discharges you only upon presentation of a report from the Police /CAT/.
Return of all documents and keys of the vehicle and does not apply in case of driving the vehicle after use of alcohol, drugs or other intoxicating substances or in case of failure to comply with your other obligations as a Renter detailed in our Terms and Conditions. It gives you the following rights:
- In case of accident, damage, fire or theft your deposit will be refunded in full
- In case of accident, damage, fire or theft on the territory of the Republic of Bulgaria you will receive a replacement car;
- In the event of an accident, damage or fire on the territory of the Republic of Bulgaria the cost of transport and roadside assistance of the damaged vehicle will be paid by us;
- In the event of an accident, damage or fire on the territory of the Republic of Bulgaria, the cost of transport and roadside assistance of the damaged vehicle will be paid by us;
Insurance does not cover damage to tyres, wheels, windows, undercarriage and interior. The interior of the car is not included in any of these insurances.
Opel Corsa, Skoda Fabia
Seat Leon, Renault Clio, Seat Altea XL, Ford Mondeo
Renault Fluence, Ford Focus Combi, Opel Astra Combi, Chevrolet Aveo
Volkswagen Polo, Ford Fiesta, Fiat Punto, Ford Focus 2005
|Mercedes E 200, Mercedes B
|Mercedes E 220 combi,
* Civil liability insurance is included in the price and the terms of its coverage are according to Bulgarian legislation. A copy of the verification document is available in the vehicle.
CANCELLATION AND CHANGE OF RESERVATION:
Reservations can be cancelled and modified up to 72 hours before the start of the rental. For changes/cancellations made later than 72 hours prior to the start of the rental, as well as for no-shows, the customer shall pay a fee of 15% of the final rental price, but not less than the rental price of the vehicle for one rental day.
All prepayments made at the time of booking will be refunded if an alternative car cannot be provided.
EXTENSION OF RESERVATION AFTER THE START OF THE RENTAL:
If the Hirer wishes to extend their booking, they must send a request by email or phone call to our office at least 48 hours before the contract expires. The price for extending a reservation is calculated according to the current price list based on the total number of rental days.
We recommend asking to extend your reservation as early as possible due to the risk of running out of stock.
IMPORTANT! Following confirmation by the Landlord of the option to extend the tenancy, the Tenant must make payment for the additional rental days to confirm the extension. Once payment has been made, the necessary documents will be available at the company office where the vehicle was delivered.